Shipping

Processing time: Orders are processed and shipped within 1–3 business days. We're a small, hands-on operation, so every candle is packed with care before it heads out.

Shipping cost: Free shipping on all orders $70 and over. Orders under $70 ship for a flat rate of $6.99.

Once your order ships, you'll receive a confirmation with tracking information.

Returns & Exchanges

Damaged or defective items: If your candle arrives damaged or defective, please contact us within 48 hours of delivery. We'll replace it at no cost to you. A photo of the damaged item helps us process this quickly.

Change of mind / wrong scent, etc.: We accept exchanges within 30 days of delivery if the item is unused. Customer covers return shipping; once we receive the item, we'll send your exchange.

What we don't accept: Used or lit candles cannot be returned or exchanged, for hygiene and safety reasons — this applies to all orders unless the item arrived damaged or defective.

Questions?

If anything about your order doesn't feel right, reach out. We'd rather make it right than have you stuck with something that isn't working for you.